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Kingston Senior Living News

Your Communication is Clear and Diplomatic

Gigi McDonnell, Social Worker at Kingston of Ashland, received the following note: “Dear Gigi, I wanted to express my thanks for all your kindness and consideration you provided to my friend who was one of the residents in your facility. Being a retired RN myself, I have had many occasions to interact with social workers. I have to say that while many can do the job that you do, not many can do it as well as you. Your professional skills never kept you from exhibiting warmth and concern. Your communication with us and her family was clear and diplomatic. And I was impressed with the air of respect you provided my friend. I am sure you made her last days better than they could have been. This meant a great deal to me and her other friends. Thank you for all you do.”