Excellence in Action award recognizes superior commitment to quality
Perrysburg, OH — August 03, 2017 — Kingston Residence of Perrysburg recently received the Excellence in Action award from NRC Health. This honor recognizes organizations that achieve the highest overall resident or employee satisfaction scores in the NRC Health database–the largest source of long-term care and senior-living satisfaction metrics in the nation.
Kingston Residence of Perrysburg received both the customer and workforce satisfaction awards. The only community to receive this recognition in Ohio.
“The Excellence in Action award remains a true testament to the overall quality being provided in today’s long-term care and senior living organizations,” said Rich Kortum, Director of Strategic Partnerships at NRC Health. “The recipients of this award continue to show the importance of focusing on what matters most to their residents, families, and employees. We are honored to partner with such high-performing organizations, and wish them continued success.”
Qualifying skilled nursing, assisted living, and independent living communities must have completed a customer or workforce satisfaction survey in 2016. Winners must also have received a minimum of 10 responses (achieving a response rate of at least 30 percent). Their overall responses must have scored the organization within the top 10 percent of qualifying assisted living and independent living facilities and the top 20 percent of qualifying skilled nursing facilities on either the question, “What is your recommendation of this facility to others?” or the question, “What is your recommendation of this facility as a place to work?”
Kingston Residence of Perrysburg has been a part of the Perrysburg community since 1997. Kingston HealthCare specializes in assisted living, independent living, skilled nursing, stroke rehabilitation, Parkinson’s therapy and memory care.
“I am incredibly proud of our team! These results truly show the genuine care and dedication our staff continually shows our residents, their families and each other. Every employee, every manager, every department can celebrate this success. This is a great honor.” said Karen Burnard, Executive Director, Kingston Residence of Perrysburg.
For more information, contact Kingston Residence of Perrysburg at 419-872-6200.
About Kingston HealthCare Company
In 1989, Kingston HealthCare was founded on the simple notion that outstanding people, gathered for a common good, can make a tremendous contribution by helping people age with dignity and respect. Kingston provides 14 communities of choice throughout the United States for independent living and assisted living, skilled nursing, rehabilitation, and memory care. Valuing the virtues of honesty, sincerity, respectfulness and concern for the elderly residents, patients and their families, Kingston has a proven track record that is as wide as the spectrum of care.