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Kingston Senior Living News

The Staff That You Have Put Together is Amazing

Alice Carter, Administrator at Kingston of Ashland, shares the following note from a patient: “I apologize for being slow in sending you this letter. I wanted to write you about my experience at Kingston. I’ve never spent more than one night in the hospital and have never been in rehab, so I was extremely worried about what to expect. To my delight, it was a fantastic experience. From the moment I got out of the car from the hospital until I went home for home health care recovery, I had nothing but a 4-star experience. The staff that you have put together is amazing. It didn’t matter if it was the Occupational Therapists, Physical Therapists, Health Aids, the ladies in the kitchen or your administrative staff. I was treated with respect, caring and compassion. My progress was amazing…far quicker and better than I could have imagined. Your staff is inspiring while giving you a gentle push to get the most out of your days. It is comforting to know I will be back there for rehab on my other knee soon and the kind of experience I can expect. Again, thank you so much for all you and your staff did for me in my recovery.”