Career Details

Help Desk Assistant

Part Time

Work Details: Fulltime or Part Time

Kingston HealthCare is seeking candidates for Help Desk Assistant in our Information Technology Department.

As a Help Desk Assistant,  you will perform a number of tasks including delivery of desktop, laptops, phones, and tablets to our users. Work will be performed in our Toledo, Ohio location as well as in our Skilled Nursing and Assisted Living facilities. 

Unique Benefits of a Help Desk Assistant at Kingston:

-Independently owned and financially stable since 1989

-401k with company match

-Scheduled wage increases and annual merit increases with no ceiling cap

-Best in class staffing ratios and care standards

-PTO with rollover and paid holidays

-Affordable medical, dental and vision plans for you and your family

-Company paid life insurance

-Employee Assistance program (EAP)

-Modern facility and uplifting work environment

-Exceptional training and advancement opportunities within and beyond current role

Job Duties:

-Work directly with users in Kingston facilities to connect and set up new equipment.

-Perform active directory and Office 365 account management.

-Provide IT support as a member of the IT help desk staff.

-Image/ configure devices ( phone, tablets, laptops).

-Deploy new devices to end users in multiple healthcare facilities.

-Support end users from Kingston Home Office.

-Provide general support to all Kingston Information Technology devices.

Job Requirements:

-Prefer candidates who are passionate about technology and can provide awesome customer service.

-Prefer nerds who are constantly concerned with the speed of their gamming computer.

-Proficiency with configuring Windows and iOS.

-Experience with supporting a wide range of users at different levels of proficiency with technology is highly desirable.

-Reliable transportation.

-Strong written and verbal skills.

-Ability to follow technical instructions and lift up to 30 lbs.

-This job is based out of Kingston Home Office in downtown Toledo. It is an in person job.

-This job has afterhours/on call requirement as Kingston is a 24/7 operation.

Kingston has created an environment of caring like no one else. Come and see why the industry's best caregivers choose to grow with us. Kingston is locally based in Toledo, Ohio, we have 14 locations across the country. Kingston is a growing, dependable, financially stable, and privately held company. We specialize in Skilled Nursing, Assisted Living, and Memory Care for our local communities.

Stop into our beautiful community and see why Kingston is consistently recognized as a premier workplace for healthcare professionals!

Apply Now!

At Kingston, life only gets better. Check out some of the perks we offer.

Unrivaled Care Standards

Higher caregiver-to-patient ratios and layered staffing allows you to focus on delivering unrivaled outcomes.

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Patient Load & Selectivity

Manageable patient loads and stringent admissions standards eliminate risk factors and burnout.

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Career Acceleration

Highly rated training programs and upward mobility -- over 80% of executive and management positions are held by women.

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Financial Freedom

Pay increases offered 30 years in a row, 401k match and paid vacation.

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