COVID-19 Related FAQs

What is Kingston doing to prepare for the COVID-19 pandemic?

We are dedicated to reducing the risk of COVID-19 for everyone under our roof. Our Kingston COVID-19 Task Force has been working closely with state and county officials as well as the Centers for Disease Control to evolve our practices in line with the changing protocols. In many cases, we are proactively initiating precautions ahead of their guidance.

We are committed to maintaining the highest levels of quality as we care for our residents.

What safety precautions do you have in place to protect your residents, patients and staff?

High quality care, safety and wellbeing are top priorities for all residents and staff at every Kingston facility. All staff members have been wearing and will continue to wear personal protective equipment and practice proper hand washing. In addition, residents have been instructed to wear masks when one of our staff members is in their room providing care, delivering meals or cleaning, or when they leave their room.

We continue to maintain social distancing inside of our facilities whenever possible and we remain committed to our no visitor policy for all non-essential personnel.

Do you have sufficient supplies of personal protective equipment?

At this time, we are very fortunate to have an adequate supply of PPE. Our COVID-19 Task Force is keeping close tabs on the supply of personal protective equipment at each of our facilities. We are coordinating with state and county officials and independent suppliers to procure additional supplies.

Since visitors aren’t allowed in your facilities, how are you keeping families informed about their loved one?

Beginning March 13, 2020, Kingston implemented the directive of a no visitors restriction as required by the Centers for Disease Control and Prevention and local government agencies to protect the wellbeing of our residents and staff.

We understand and empathize with how difficult it is for families to be physically separated from their loved ones at this time. It’s our goal to keep families as connected and engaged with their loved one as possible. Our staff have been using iPads to enable residents to make video calls to their families. In addition, our clinical teams provide routine updates on residents’ health to their families.

What would happen if someone at your community tests positive for COVID-19?

If one of our residents test positive for COVID 19 we will work closely with the resident’s provider and also follow the direction of our local health department.

Family members would be notified by our clinical team. All isolation precautions would be followed and the patient’s condition would be monitored closely. Our clinical staff would keep the patient’s family updated on their condition.

We’re all in this unprecedented crisis together, and we’re committed to the best possible care for our residents and employees. If you have questions or concerns, our executive directors and administrators at each of our facilities welcome your calls and emails. We appreciate your continued support for our team.


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