We’re excited to help our residents safely reunite with their families through our secure outdoor visitation policy. Please see the steps below to coordinate your visit to our community.
Step 1: Visitation Decision Tree
Please refer to the decision tree below to ensure you qualify for a safe visitation to our community.
Step 2: Review the Visitor Guidelines Document. Complete and bring the Health Screen and COVID waiver during your visit. Click the link below to print.
Step 3: Review Visitor Guidelines Below
SCHEDULING OF VISITS: All visits at Kingston Care Center of Sylvania will need to be scheduled 24 hours in advance. Please call 419-517-8200, ext. #12661 between 9a and 3p, Monday to Friday, or schedule online by clicking here (preferred method).
FREQUENCY OF VISITS: Our priority is the safety of our residents, staff and visitors, so outdoor visitation will begin slowly, 3 DAYS A WEEK, and increase with time. To begin, we are asking that you not schedule more than 1 visit every week.
VISITING HOURS: 1p-4p Please check online scheduling or call 419-517-8200 ext. #12661, for date availability.
VISITING AREA: Front Porches/Side Porches and will be assigned
PARKING: Kingston Care Center of Sylvania parking lot
VISIT LENGTH: Each visitor will be required to follow a visitation time limit of 30 minutes. Time requirements are necessary to allow for sanitation of visiting areas and accommodation of visitation for all residents and guests.
NUMBER OF VISITORS: Limit of 2 assigned visitors per resident (No visitors under the age of 18)
VISITOR ARRIVAL: All visitors will need to pre-scheduled. You may call: 419-517-8200 to let the receptionist know you have arrived, if Kingston staff do not greet you first. No pets allowed at this time.
Please plan to arrive 10 minutes early.
1. Please have Visitor Guideline Consent, waiver and health screen filled out. Staff will review with you.
2. Please have on face mask. (All visitors are required to wear medical grade mask and follow social distancing)
3. Staff will escort and seat you in the visiting area
4. Please use hand sanitizer/perform hand hygiene at the entrance area.
5. Visit will be timed according to schedule.
6. Once visit has concluded, please use hand sanitizer and exit the porch area promptly.
7. Plan to monitor self for signs/symptoms of COVID-19 for 14 days following visit
Please be aware we do not have public facilities available to visitors; therefore, please use restroom prior to visit/arrival.
SUPERVISION: Staff will be available to assist you with the CORE principles of infection control and bring your loved one to the designated area for visitation.
Residents and visitors may not leave the visiting area and must maintain 6 feet social distancing at all times. Residents who leave the area may be subject to a 14-day quarantine upon returning to the area or to the facility. Vaccinated residents may embrace their visitors.
GIFT ITEMS: No food/beverage/tobacco/vaping shall be permitted during visitation. All items brought from home for a resident must follow Kingston’s policy for allowable items, including location of drop off, typical procedures for deliveries, sanitation.