We’re excited to help our residents safely reunite with their families through our secure outdoor visitation policy. Please see the steps below to coordinate your visit to our community.
Step 1: Visitation Decision Tree
Please refer to the decision tree below to ensure you qualify for a safe visitation to our community.
Step 2: Review the Visitor Guidelines Document. Complete and bring the Health Screen and COVID waiver during your visit. Click the link below to print.
Step 3: Review Visitor Guidelines Below
SCHEDULING OF VISITS: All visits at Kingston of Ashland will need to be scheduled. Our online scheduling tool can be found by clicking here. Or, call by phone to schedule at 419-289-3859 between 9a and 3p.
VISITING HOURS: Tuesday Thru Saturday: 9am to 11am and 2pm to 5pm
FREQUENCY OF VISITS: Visits will begin slowly and increase with time. To begin, we are asking that you not schedule more than 1 visit per week.
VISITING AREA: Will be held in the Event Tent north of main dining room for long term care residents/families or short term rehab under the Porte-Chochere (Car Port). The tent area will accommodate three (3) groups [one resident two visitors] with allowance for proper social distancing (minimal 6 feet between all individuals). The Porte-Chochere will accommodate one (1) group [one resident two visitors] with allowance for proper social distancing (minimal 6 feet between all individuals).
PARKING: Designated parking east of tent. Designated parking north of Port-Chochere.
VISIT LENGTH: Each visitor will be required to follow a visitation time limit of 30 minutes. Time requirements are necessary to allow for sanitation of visiting areas and accommodation of visitation for all residents and guests.
NUMBER OF VISITORS: Limit of 2 assigned visitors per resident. No Visitors under the age of 18.
VISITOR ARRIVAL: All visitors will need to pre-scheduled. Park as close to visiting area as you are able. You may call: 419-289-3859 to let the receptionist know you have arrived, if Kingston staff do not call you first. Visitors must mature enough to follow social distancing and able to wear a mask. No pets allowed.
Please wait in your automobile and we will call you when we are ready for your visit with your loved one. Please plan to arrive 10 minutes early. Once we call you to let you know we are ready, please plan to:
1. Possibly relocate your automobile to an area closer to the visiting tent.
2. Please have Visitor Guideline Consent and health screen filled out. Staff will review with you.
3. Please have on face mask. (All visitors are required to wear mask and follow social distancing)
4. Staff will escort you to the tent or visiting area.
5. Staff member will take your temperature at the tent or visiting area.
6. Please use hand sanitizer supplied at the entrance to the tent/visiting area.
7. Visit will be timed according to schedule.
8. Once visit has concluded, please use hand sanitizer and exit the tent/area promptly.
9. Plan to monitor self for signs/symptoms of COVID-19 for 14 days following visit
Please be aware we do not have public facilities available to visitors; therefore, please use restroom prior to visit/arrival.
SUPERVISION: Staff will be available to assist you with the CORE principles of infection control and bring your loved one to the designated area for visitation.
Residents and visitors may not leave the visiting area and must maintain 6 feet social distancing at all times. Residents who leave the area may be subject to a 14-day quarantine upon returning to the area or to the facility. Vaccinated residents may embrace their visitors.
GIFT ITEMS: No food/beverage/tobacco/vaping shall be permitted during visitation. All items brought from home for a resident must follow Kingston’s policy for allowable items, including location of drop off, typical procedures for deliveries, sanitation.